Your account, signing in and your privacy

Your account holds everything that makes ordering easy: your ID status, your orders and your preferences, and your points. Here's how it works and how we look after it.

Signing in, no password

We don't use passwords. To sign in:

1. Enter your email address.
2. We send you a one-time 6-digit code. Email codes can take a minute to arrive.
3. Enter the code, and you're in.

If you're new, the same code starts your account: you'll add your name and your date of birth (you must be 21 or older) and your mobile number, so your driver can reach you. We use your email for receipts and your mobile number for delivery updates.

Never share your sign-in code with anyone. Our team will never ask you for it.

What's in your account

In your account you'll find:

• Orders: your orders, with receipts and each order's page.
• ID: your ID's status (pending, approved, rejected or expired), and a way to upload a new one.
• Rewards: your points, tier and progress. See Rewards: points and tiers.
• Refer a friend: your link and code.
• Notifications: what we send you, and how.

The same account works in the Dris app: sign in with the same email.

Marketing messages

You choose whether to hear about offers by email and by text. You can change that any time in your notification settings, or use the unsubscribe link in any marketing email.

How we protect your information

• We don't sell your personal information, and we don't share it with anyone for their own advertising.
• ID photos are used only to confirm your age and identity and so your driver can match your ID at the door. They're never used for marketing, only staff whose job is to verify IDs can see them, and every view is logged. See How ID verification works.
• We keep sales, tax and delivery records for as long as Massachusetts law requires.

Your choices

You can ask us to show you the personal information we hold about you and give you a copy, correct anything that's wrong, or delete your ID photos, your account, or both. Email [email protected] from the address on your account. To protect you, we confirm the request before we act on it. In the Dris app, you can also delete your account from the Account screen.

The full details are in our privacy policy.

Can't sign in?

Check that you're using the email you signed up with, look in your spam folder for an email code, and wait a minute before asking for a new one. Still stuck? Call us at 857-242-0721 and we'll help.